Forewarn
Some orders should never
have been shipped.
Forewarn gives every new order a risk score from 0 to 100, shows you the reasons, and alerts you about the risky ones. Before the parcel goes out, not after the chargeback arrives. It only reads and tells you. It never changes an order.
Why Forewarn
It reads the order the way an experienced merchant would
No black box and no score you have to take on faith. Seventeen concrete checks, each one explained in plain words, each one adjustable.
An address that isn't theirs
A returning shopper suddenly shipping somewhere they've never shipped, or to a different country entirely. Normal when someone moves. Also exactly what a taken-over account looks like.
One address, several accounts
The clearest signal in the set. When one delivery address starts collecting orders from different emails you are looking at a drop address, and Forewarn names the accounts.
Orders coming in too fast
A stolen card gets used hard and quickly. Forewarn counts orders per shopper and is not fooled by name+1@, name+2@ or dotted Gmail aliases.
Throwaway inboxes
Over 150 known burner-mail providers are checked on every order. And because most honest customers use Gmail, a free mailbox alone can never flag an order.
A first order that's too big
Compared against your typical order, not a number we invented. Nobody discovers a store and immediately spends six times its normal basket.
Addresses that can't be real
A US postcode that isn't in the state on the label. A missing street. A freight forwarder where a home should be. Small tells that add up.
How it works
Install it and it starts checking
There is nothing to paste into your theme, and your shoppers never see it.
Install from OpoShop
Forewarn asks for read access to your orders and customers, plus permission to put a message in your notification bell. That is the whole list.
Every new order gets scored
When an order is placed, Forewarn reads it, runs seventeen checks, and gives it a score out of 100 with the reasons attached.
You hear about the ones that matter
An alert in your OpoShop notification bell for the risky ones, and a message in your own Slack channel if you set that up. Quiet by default: only High risk orders alert you unless you ask for more.
The dossier
A score you can argue with
Open any order and you get the whole case file: every signal that fired, the literal evidence behind it, and the points it added. Plus the checks that passed, so a low score is as trustworthy as a high one.
- ✓ "Two other accounts shipped to this exact address in the last 30 days"
- ✓ "First-ever order from this shopper, worth $412.00, 6.2× your typical $66.00 order"
- ✓ "ZIP 97209 is not in NY. The state and postcode disagree."
- ✓ Mark it Looks fine, Problem or Set aside, with a note for later
Tuning
See what a change does before you make it
Change any weight and Forewarn runs your real past orders through the new settings, showing you exactly which ones would change verdict. No guessing, and no "let's see how it goes next month".
- ✓ Every rule on/off, with its own weight
- ✓ Your own thresholds for "Check" and "High risk"
- ✓ Sensible defaults, so most stores never touch it
- ✓ Saving scores your past orders again with the new rules
Forewarn cannot touch your money. At all.
It flags and it tells you. It has no ability to charge, refund, capture, void, cancel, edit, fulfil or delete anything. That is enforced three separate ways.
OpoShop enforces it
Forewarn only ever asks for orders:read, customers:read, users:read and permission to send you notifications and to be told about new orders. OpoShop itself refuses anything else.
The code has no such path
The only things Forewarn can write in your store are a message in your notification bell and its own request to be told about new orders. No refund or cancel call exists to be triggered by a bug.
And it re-checks itself
Every time it starts, Forewarn scans its own code for any way to write to an order or a payment, and shows you the result inside the app. You do not have to take our word for it.
FAQ
Questions worth asking
Does Forewarn cancel or hold risky orders?
Will it flag half my customers?
What data does it use? Do I need another service?
How fast is it?
Is it useful on a small store?
What happens to my data if I uninstall?
Know before you ship.
Install Forewarn from the OpoShop App Store, answer one question, and every order after that gets checked. It never touches your money. It just makes sure you saw it coming.